Run and support
Software needs looking after once it is live: updates, backups, the odd small change, and someone who notices when something breaks. In business hours, Monday to Friday, and your accounts stay in your name.
Sound familiar?
"The developer finished and moved on."
Nobody has applied an update since launch day.
"There is a backup somewhere."
Nobody has ever tried restoring it.
"Our assistant has started giving odd answers."
The model changed underneath it, and nobody was watching.
Where to start
A small site starts at £150 a month. An app, a platform or an AI agent is quoted once we have seen it.
Looking after a site or app that is already live, every month.
What is included
When we are there
Business hours, Monday to Friday. A reply within one working day. A studio our size cannot honestly promise a 3am response, so we do not.
Also
Watching an AI agent in production: answer quality, running costs, and what happens when the model underneath it changes.
Moving off failing or overpriced hosting, and what your setup really costs each month.
A fixed number of days a month, booked ahead, for steady improvements rather than one big build.
Said plainly
Monday to Friday, with a reply within one working day. If you need round-the-clock cover, we will say so on the first call rather than promise what a studio our size cannot keep.
Hosting, domain and code stay in your name, paid by you to the provider. The care plan looks after them. It never takes them over.
Every month you see what was done, and what your hosting and, for an agent, the model cost to run.
Updates and monitoring keep software healthy. They are not a security test, and we never sell them as one.
Tell us what you have and where it lives. You get a straight answer within one working day, including what looking after it would cost.